• Should you wish to make a complaint, please initially raise a support ticket detailing your issue where we can address it. You can raise a support ticket by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. you will then be emailed the ticket number, usually within 10 minutes. The process is then as follows:

Your email should clearly state the  product or service that you are experiencing an issue with and provide details of the nature of your complaint. A member of our support team will initially aim to resolve your issue to your satisfaction.

In the unlikely event that they cannot do so and you are not be satisfied with the response, please email This email address is being protected from spambots. You need JavaScript enabled to view it. . Under these circumstances, the matter will be escalated to a Director who will be happy to assist you with the resolution of the matter.

  • For any abuse complaints please contact us using This email address is being protected from spambots. You need JavaScript enabled to view it.